I’m an artist/photographer with an exhibition coming up. Can you handle large orders?
Absolutely! I specialise in working with artists, photographers and illustrators. I know how important it is to display your art in a way that shows your work in its best light and I can have everything gallery-ready for you so you can concentrate on creating.
Is there a minimum order?
No, there’s no minimum order and I’m just as happy framing one lovely piece of art as I am tackling an exhibition project!
Do your prices include VAT?
No, I’m not VAT registered, so no need to add any VAT to my prices.
How do I place an order?
To place your order, contact me via email with your requirements. You can send the ﬁles at the same time or separately.
I’ll get in touch and confirm your order details to make sure everything is correct and then send you an invoice.
I need to send an image — which sizes and formats can you accept?
Images should be saved as 300PPI or you can send the largest ﬁle you have. If possible, send your images in Tiff format. I can also accept jpeg files but if you have any questions about file formats, send me what you have and I’ll check it over to see if I can make it work.
How do I send ﬁles/ images to you?
Please send smaller image ﬁles to email@example.com.
For larger files, the easiest way to share your images is through a file sending service like the ones listed below or by sending a disc or memory stick.
File sharing services:
How do you package your products?
Large prints will be sent in a postal tube, smaller ones will be sent ﬂat-packaged. All mounted prints will be packed between board sheets to ensure a safe journey. All framed prints are packaged in bubble wrap, with corner protectors, sandwiched between two boards front and packaged with stiﬀ cardboard.
What are your turnaround times?
Standard turnaround time for prints and mounted prints is between 3-5 working days. Framed products and canvas take between 10-14 working days depending on your choice of mouldings and the supplier’s delivery timescale. I’ll be able to give you a better idea of the timings when you place your order.
My work processes
What type of Paper do you use for printing?
I have a range of professional grade Giclée/Fine Art papers to suit the various print types I work with. For a more detailed description, have a look at my Giclée Printing page.
Do you use glass or plastic in your framing?
I use glass in all of my framed products — glass gives a more professional look than plastic and makes a real difference to the finished product. I also oﬀer plastic options, such as acrylic, if you prefer.
Additonal services for artists, illustrators and photographers
Do you supply Giclée/Fine Art prints mounted and ready for sale?
I offer a full service for artists and photographers who want to get their art customer-ready but don’t have the time or the inclination to do it themselves! I’ll take care of everything from printing, mounting and framing to bagging the finished print and sending it to your customers, complete with your own branded paperwork.
What are the postage and packaging costs?
I try my best to keep the cost of postage and packaging as low as possible, so it’s always best to ask for a quick quote ﬁrst and I will try and use the cheapest method depending on what you are ordering.
Can I collect orders or do you deliver?
You can collect your order at a pre-arranged date and time or I can deliver orders in and around the city of Aberdeen. There’s no delivery charge for locations within the city limits.
Can you post my order direct to my customer?
Yeah, no problem. I can post your items direct to your customer and even print out your own paperwork, such as receipts or letters, to include with the order. I’ll then send the receipt direct to you via email.
In the unlikely event that an order is broken in transit, I will replace it at no extra cost.
How do I pay for my order?
Payment can be made via bank transfer. I’ll send you an invoice which will have a link for you to enter your payment details. If you prefer, I can send an SMS with the payment link.
Please note that all orders must be paid in full before dispatch.